Points, Miles & Life

Travel adventures on this earthly pilgrimage

Category: Lounge

Centurion Lounge Las Vegas Review

Work sent me to Las Vegas for a couple days right at the end of 2017. Well, I actually was headed to Needles, California, but I had to fly into Las Vegas and drive the 2 hours south. Which was an adventure (nightmare?) in itself. When I headed home, I decided to check out the Centurion Lounge Las Vegas.

I have been to the Centurion Lounge SFO (SEE: Centurion Lounge SFO Review) several times and the Centurion Studio SeaTac once. While not the primary reason I picked up a Business Platinum Card from American Express (it was during the 100,000 MR bonus offer), the lounge access it provides has come in handy this year, most recently in Oakland (SEE: Escape Lounge Oakland review). I honestly didn’t expect to visit a Centurion Lounge after I won my first access from a Mommy Points giveaway, but I ended up getting the card the next month. Ironically, I’m probably going to drop it soon.

Arriving at the Centurion Lounge Las Vegas

The Centurion Lounge Las Vegas McCarran is located in Terminal 3. I dropped my rental car, quickly passed through security, and was on the tram under to the terminal in no time. Once in Terminal 3, you take the escalators up and turn left to head to the Centurion Lounge Las Vegas.

The front of the lounge is a bit more nondescript than the glass entry, greenery and vertical sign at SFO. I honestly almost missed it.

The lady at the front desk was friendly and professional, and she welcomed me as a first-timer to the Las Vegas location after asking whether I had visited previously. She provided a brief description of the facilities and services provided.

The space

The Centurion Lounge Las Vegas feels a bit larger than its counterpart in SFO. The space has similar seating, with some of the same pods and benches featured. I can imagine that all Centurion Lounges likely use the same style furniture.

A long wall separates the bar, food, and main dining area from much of the rest of the lounge. Facing the windows on the other side, the wall has several seating alcoves. I chose one of these initially to work from for a while.

centurion lounge las vegas

At the end there is a variety of seating. This also seemed like the quietest part of the lounge, as foot traffic is lessened. Had there been any open seats, I would have chosen to sit here.

There is a kids room at the Centurion Lounge Las Vegas, just like in San Francisco. It is a bit bigger. If only American Express hadn’t changed their entry policy and completely hosed families with more than one kid (SEE: American Express devalues lounge access, sticks it to families). Sigh.

Food at the Centurion Lounge Las Vegas

I didn’t bother checking out what the offerings were for breakfast. As I’d arrived at 10:00, it was still running. Instead, I simply got a coffee and sat down to write for a while.

The food changed after 11:00 to the lunch offerings. I eventually joined the line to grab myself a plate.

There was a decent salad selection that included peppers, carrots, cucumbers, cheese, and other items.

There was some ginger rice that I enjoyed. It was probably the best thing offered. There was also a sweet pea puree that I wasn’t keen on.

The meat offering was salmon. I found it mediocre. Definitely not full of flavor.

At the end was udon soup, which I didn’t try.

On the whole, the food at the Centurion Lounge Las Vegas wasn’t quite as good as what I’ve had at SFO. It was a decent lunch, but nothing stood out to me.

Per usual, I didn’t try anything at the bar. I’m sure it had a good selection of alcoholic beverages.

Overall experience

I was happy with the seating, food, and experience overall. The WiFi caused me some issues a few times, but I the root cause might have been my own computer. Each time it would cut out for about 3 minutes, before finally coming back. I would turn my WiFi on and off a few times until it would finally reconnect.

The lounge was fairly crowded when I arrived, and it got an even bit more so as lunchtime approached. I had not expected this, but it rivaled the insanity of the Centurion SFO for a while.

When I got up to go to the bathroom, my seat was occupied when I returned (since I took all my stuff with me), and I had trouble finding another. Things got better after 1:00 p.m. and then even kinda quiet by 2:30.

The line for the food around noon was definitely a turn off. I watched and waited for a good 15 minutes before getting up to grab something to eat.

Conclusion

The ability to grab lunch, sit somewhere quiet and comfortable, and be productive for a few hours in the Centurion Lounge Las Vegas was invaluable. It is also nice to have access to better WiFi (except for a few blips) and cleaner bathrooms than in the terminal. Nothing stood out to me as “above and beyond”, but the lounge is still definitely a step up from the typical United Club or Delta SkyClub.

Centurion Lounge SFO Review

Back in 2016 I was the lucky winner of a MommyPoints giveaway, scoring a Centurion Lounge Pass. I used it, in combination with a United voucher from a voluntary bump, for a super quick overnight flying-for-the-heck-of it trip. The easiest location to visit was hands-down the Centurion Lounge SFO.

Little did I know that I’d be back to visit this particular lounge several times over 2017.

Accessing the Centurion Lounge SFO

To visit any Centurion Lounge, you must be an American Express cardholder. However, with most Amex cards, you’ll have to purchase a day pass to access the lounge, to the tune of $50. Day pass access is also not guaranteed, as the lounge is capacity-controlled. Considering that the Centurion Lounge SFO is often packed, you may have difficulty going the day pass route.

The other way to access the Centurion Lounge network is being either a Platinum or Centurion cardholder. Since a Centurion card is out of the question for most people, the best way to access the lounge is via either a Business Platinum card or one of the many flavors of the Personal Platinum card.

As I have a business incorporating a couple side gigs, I decided to pull the trigger on a Business Platinum card when the sign-up bonus was increased to 100,000 Membership Rewards points (SEE: 6 Best Amex Transfer Partners). The card carries a hefty $450 annual fee (personal version costs $550). But, it’s a write-off.

Arriving at the Centurion Lounge SFO

The Centurion Lounge at San Francisco International Airport is located in Terminal 3 near gate 74 . Since Terminal 3 is connected to International Terminal G via a post-security walkway, you can access the lounge from either of these terminals.

If you’re not flying United or one of the StarAlliance partners that uses International Terminal G, accessing the Centurion Lounge SFO will be a bit more of a headache. You’ll have to pass through security (probably explaining to the TSA agent that you are visiting a lounge) into Terminal 3, but will have to exit and go through security again into terminals 1, 2, or International A.

You really can’t miss the entrance to the Centurion Lounge SFO. The front is all glass, and you’ll see the stairs and elevator heading up to the floor above. The lounge itself overlooks part of Terminal 3 below, but you really don’t get any views of either the terminal or the tarmac, unless you sit right up next to the window. My favorite lounge view so far was (amazingly) at the McCarran United Club.

Seating at the Centurion Lounge SFO

There is a great variety of seating at the Centurion Lounge SFO. The lounge is essentially divided into two parts. Near the bar and food area there are a number of tables where many people tend to eat. I avoid this side of the lounge since it tends to get crowded.

There is a middle area across from the front desk. I’ve never found it to be an appealing place to sit, either. I guess it would be if you’re highly interested in the news. The coffee station is also located here.

Personally, I much prefer the other side of the lounge with it’s variety of seating. There are a couple couches, some armchairs, and some different booth-style seats for 1 or two people. If you’re trying to be productive, I’d pick the large table with a number of outlets to keep your laptop and other devices charged.

Centurion Lounge SFO Review

Today we picked one of the small wall couches along the far side of the lounge.

Family area

The Centurion Lounge SFO does feature a kids play room. Unfortunately, American Express has totally socked it to families in terms of lounge access, so we probably won’t be enjoying the kids room with our family. It would cost another $175 per year. We likely won’t be passing through SFO again anyway on this trip, but it’s a bit of a bummer of the future. This change might also might result in me dropping the card next year.

Centurion Lounge SFO family room

The kids area features toys, a TV, and seating for parents. I’d say it hits capacity at only two parents with a couple kids each, so it’s not all that big. But then again, there typically aren’t that many families with young children passing through the lounge at the same time. I only saw two with young kids during our three hours there.

Food at the Centurion Lounge SFO

While I haven’t visited all that many domestic lounges, the food at the Centurion Lounge SFO is far better than any of the other lounges I’ve visited. All of the United Clubs I’ve visited have had meager food offerings. But free is free (when you’re using a complimentary one time pass), so I’m not really complaining.

The food at the Centurion Lounge SFO, however, is great. Dinner often consists of chicken, pork belly, rice, and some other great dishes. I’ve been through here 3 or 4 times in the evening, and the food has typically been the same offerings.

Breakfast is good as well. Unlike other lounges that only offer light options like fruit, yogurt, and pastries, the Centurion Lounge SFO actually has a full breakfast. Today the selections included breakfast sandwiches, frittata, eggs, as well as fruit and pastries. It was a good start to the day, especially after having hardly eaten since we woke up at 3:00 a.m.

Centurion Lounge SFO food

There is a full bar at the Centurion Lounge SFO, and from what I understand, it’s a rather good one. They have a selection of wine, and plenty of other options. I’ve never sampled any of it, so I can’t really report on this aspect. ūüėČ

Crowding at the Centurion Lounge SFO

The lounge has been typically crowded most of the times I’ve been here. Occupancy is usually highest in the evening, while this morning was relatively quiet. The longer we’re here, however, the more people arrive. Now the place is hopping at almost 10:00 a.m.

The worst experience was a night when there were numerous delayed United flights. The Centurion Lounge SFO was completely packed, and it was extremely hard for me to find a single seat. I had to wander for a while before someone finally got up and left. If you’re looking for peace and quiet, I might keep a couple United Club passes on hand (if you have the Explorer card) to see if any of those are better.

Other amenities

Like most lounges there are boards showing flight departures and a couple TVs showing the news . It’s also nice to have very clean bathrooms rather than the high-traffic ones in the terminal.

The Centurion Lounge SFO also offers free WiFi, of course. I find it very handy that the password has not changed the entire time I’ve been visiting, making it easy to just remember the network on my phone and type it in each time. While SFO offers free WiFi in the terminals, the internet speed at the Centurion is far better.

Conclusion

The Centurion Lounge SFO is a nice oasis if you’re flying in or out of the Bay frequently. While some people might not be able to justify the $450 annual fee for a Business Platinum card, if you travel enough, the other perks of the card could make it worth obtaining.

SFO map image and Business Platinum card image courtesy of American Express. 

The Tea Police: British Airways Apologizes For Its Lounge Hostess

Tea is as iconically British as it gets. But apparently a British Airways hostess at a BA London Heathrow lounge didn’t care for a guest making his just how he liked it, with two tea bags. The hostess approached the man, who was aware that she was watching him closely, and informed him that he could only use one tea bag at a time.

British Airways apologized last night for the actions of the hostess, emphasizing that there is no policy on tea bag usage.

I have to admit, this is one of the more petty things I have read in regard to lounge usage. I can understand limiting the free booze, but tea? Really?

With the way British Airways is trying to slash costs, maybe the hostess was just doing what she could. Every fifty cents counts, I guess.

Story originally reported in the Telegraph. Header image courtesy of Aeroprints. 

Blog Giveaways: Why Entering Never Hurts

Many of the larger blogs I follow routinely do giveaways. The most consistent are Million Mile Secrets and The Points Guy. They are near the top of the heap in the travel blogging world. Paying for a business or first class ticket, just to write a review, is par for the course for them, so coming up with the cash to host a giveaway is a non-issue for them. Heck, you could even get a $200 Visa card for simply supplying tips to The Points Guy.

Giveaways by some of the smaller blogs are less common. Dan Miller at Points With A Crew has offered a few, and so has Summer Hull, who blogs as Mommy Points.

Mommy Points wrote a piece on her 7 Favorite Travel Moments In The United States. I honestly read it because I was truly interested to see what¬†topped her list. What I didn’t know was that she was giving away an Amex Centurion Lounge Day Pass. You had to read through all the way to the bottom to notice that litle detail. To enter, you simply had to write¬†a¬†comment about¬†your own favorite U.S. travel moment.

mommypoints-centurion_pass

As with most giveaways, I didn’t really expect to win. Still,¬†when Summer tweeted that people could see if they had won, I had to check.¬†I was floored when I saw my comment had been randomly chosen!

So Mommy Points mailed me a one-time pass to an Amex Centurion Lounge. The biggest catch is I only have until December 31 to use it. I currently have a trip planned where I can visit the Centurion SFO, but if that falls through, I am sure I could find a friend traveling over the holidays who will be able to enjoy it.