Points, Miles & Life

Travel adventures on this earthly pilgrimage

Category: Hilton (page 1 of 2)

2 Consistently Good Mid-Range Hotel Brands for Families

During our Southwest road trip this past April, my kids and I stayed with two brands that consistently meet all my expectations: Hyatt Place and Hampton Inn. One is Hyatt’s most budget option and the other is part of the Hilton portfolio, but both are great mid-range choices for families.

Why I love everything about Hyatt Place

If you’re looking for a hotel that will get you the perfect combination of amenities for a family, look no further than Hyatt Place. Hyatt Place topped my list of 5 best hotel chains for families of 5 (or more) due to their near perfect set of amenities. The only thing they are lacking is a kitchen (which would pretty much make them a Hyatt House).

I’ve been to only a few Hyatt Place hotels, but every one has been great. They have a clean, modern appearance that is particularly inviting. Every lobby has been welcoming as a place to either meet up with someone or get some work done. The rooms are spacious and typically include a sofa and sitting area in addition to the bed(s). Breakfast is a few notches above the basics found at a Holiday Inn Express.

One of the best Hyatt Place features is that some block rooms for 6 people. Not four. Not five. Six. Yes, I’m serious. Many have a standard queen-queen room with a sofa bed, so you can comfortably sleep everyone. And the room is spacious enough that you don’t run into fire code issues. The Hyatt Place Emeryville was the option we chose when we headed back from Costa Rica since there were six of us.

All of this comes at a slight premium. Hyatt Place hotels are usually a tad more expensive than similar hotels. Even for work trips, they are usually just above the allowable price.

But not when you’re talking points. Hyatt Place properties are usually Category 1 or 2 properties, which means they cost 5,000 to 8,000 points per night. If you’re in an urban area, you may hit Category 3, and there are a few higher than that out there as well. But in general, they are lowest tier. In my opinion, paying 5,000 points for a hotel night is a steal. With the merger of SPG and Marriott, no other award chart even comes close anymore.

During our trip we had one night at the Hyatt Place Tucson Airport. It was as nice as any other Hyatt Place I’ve stayed at, and one that I would happily stay at again. The Hyatt Place Emeryville still stands as the nicest.

Hampton Inns are a great choice anywhere

Another great standard choice across the board is Hampton Inn. Hampton Inns offer comfortable rooms, free breakfast, and nearly always a pool. With rooms typically offering two queen beds, they can comfortably sleep a small family. My kids loved the pool at the Hampton Inn Tucson.

The other nice thing about Hampton Inns is that they are proliferous in the United States. You can find them in almost every large or mid-size city. Most are also reasonably priced, as far as Hilton awards go. I’ve typically seen Hampton Inns price in the 20,000 to 30,000 point range. Now…you may be thinking: why would I pay 20,000 points for a night when I can get a Hyatt for 5,000 points? Good question.

It really comes down to how you are earning the points and could be a wash. For example, say you have the choice between putting your grocery spend on a Chase Freedom Unlimited. With the no-fee Hilton card, you’ll earn 5x Hilton points per dollar. With the Freedom Unlimited, you’ll earn 1.5 UR (that can convert to Hyatt points). Assuming you’re comparing a 5,000-point Hyatt versus a 20,000-point Hilton, it would take $3,334 of spend to earn a free night at a Hyatt, versus $4,000 of spend for a Hilton. Hyatt still wins, but not by that much.

Final note: Hilton is one of those chains where you get the 5th night free, as long as you have elite status (which is super easy to get via credit card). So if you need to stay longer at a Hampton Inn, that’s an extra savings.

Conclusion

There are a number of other family-friendly brands out there, but these are two I wanted to highlight after our trip through the Southwest since we stayed with both of them. Both are solid, although I think Hyatt Place still has the edge.

Do you have a favorite hotel brand you enjoy with your family?

DoubleTree Bend Oregon Review

Overall rating: 9/10

Location: Bend, Oregon

My wife and I headed through Bend, Oregon as part of a weekend away enjoying some time together before seeing the Great American Eclipse. Friday was an overnight in northern California after an imaging appointment, and then Sunday was our night in Clackamas before the eclipse (SEE: Travel hacking win: booking last minute eclipse travel).

We could have gone home for Saturday, but I figured it would be more fun to enjoy a drive through northeastern California. Plus, I found Hilton availability on Saturday and pounced on it. Only 40,000 Honors points for a $280 (pre-tax) room is a deal.

Arriving at the DoubleTree Bend, Oregon

The drive was both uneventful and enjoyable. We’d never been through northeastern California, and it was quite fun to see a new section of the state. I with the view wouldn’t have been lessened by smoke from the many forest fires, though.

We hit a bit of traffic near La Pine, and this made me stat considering how we were going to get to Portland the next day (SEE: Do I avoid eclipse traffic? Or just head through the thick of it?). Finally, we pulled up at the DoubleTree Bend, Oregon after over 8 hours of driving. I did the hoity-toity thing and parked in one of the exclusive Diamond member spots.

I’d booked a queen-queen room online, as it was the cheapest option available. The guy at the front desk confirmed that this is what we wanted, to which I said no. A king room would be preferred. It took him a minute to make us new keys, and then we were on our way upstairs.

Room

The front desk made no mention of upgrading us, but we ended up walking into a one bedroom king suite. This made me doubly glad I’d asked for a change of bed type!

DoubleTree Bend Oregon review

DoubleTree Bend Oregon One Bedroom Suite Pano

The room had a pseudo-“kitchenette” area (not a true kitchen) to the left as you walk in. The wet bar was extremely appreciated, though, as my wife and I routinely cook in hotel rooms.

It was open to the living area, with narrow bar area between, a nice design.

The living area was plenty big for two people and included a desk, television, and small couch and an armchair.

DoubleTree Bend Oregon review

It was plenty big for the two of us.

The bedroom was small, but it was nice that it was separate. I like being able to get up and turn on some lights while letting my wife sleep in.

The bathroom was clean and everything a 3-star hotel should have. There was no phone in the bathroom, a tell-tale sign of fanciness.

Overall, we were very pleased with the accommodations for our one night.

Facilities

After making dinner and relaxing for a while, my wife and I headed down to the pool area for a nice soak in the hot tub. The pool was fairly small, and there were very few people who used it while we were there, which surprised me. I figured the hotel was nearly full with the eclipse happening in two days.

The DoubleTree Bend also has a small exercise room. All of these facilities are located on the lowest floor.

Breakfast

Since I’d been matched to Diamond yet again for 2017, breakfast was included. Actually, it would have been anyway since I would have still had Hilton Gold status through my Amex Business Platinum card.

The breakfast was good, but nothing special. It was a buffet style, and cash price was only $9.99, which I consider reasonable for hotel breakfast. There were quite a few people there when I was eating, so I didn’t want to awkwardly take pictures with everyone trying to move around me. So I only got a photo of my plate.

DoubelTree Bend Oregon Breakfast

Mixed fruit, small omelets (with salsa and cheese), and tater tots for me. There were some muffin and bagel options, and a few other dishes. I’m calling it adequate, but sub-par for a DoubleTree. Honestly, I’ve only stayed at one other DoubleTree, though, so that is my only metric for comparison.

Exploring Bend

I explored Bend a bit in the morning while my wife slept in. The DoubleTree is in a very nice location in the middle of town, quite close to the river. I had a pleasant walk along the river before heading to a coffee shop for a while.

Later in the day my wife and I both took a stroll together. The riverside park area is quite nice, and the weather was fantastic (except for the smoke).

We finally had to check out at 1 p.m. I asked for later checkout than this, but the front desk was fairly firm that this was the best he could do. I couldn’t argue, knowing that he undoubtedly had a full house that night.

Conclusion

I’m definitely looking at this hotel if we ever pass through the area again. We were treated well by the staff, got a nice upgrade, and thoroughly enjoyed our stay. We’ll have to visit Bend again when there is no eclipse traffic and no smoke from numerous forest fires.

Best ever offer for the Hilton Honors Surpass Card!

The best-ever offer is back for the Hilton Honors Surpass card from American Express. We routinely see various increased offers for this card, but the past couple iterations have been especially rich.

The offer

Currently, the card offers a sign-up bonus of 100,000 Hilton Honors points after spending $3,000 in the first 3 months of card membership. Additionally, you can earn a free weekend night after paying the card fee on your first card anniversary.

The card carries and annual fee of $75. If you factor in the free night on the first anniversary, you’ll essentially be paying $150 for one hotel night and 100,000 Honors points. Not a bad deal.

Assuming that you get $150 out of the free night (but you can likely get more), I estimate the value of the bonus points to be $500 (0.5 cents per Hilton point). You *can* get a lot more out of Hilton points, however (SEE: Travel hacking win: booking last-minute eclipse travel).

If you’re interested in the card, I would appreciate it if you would apply via my referral link. I’ll receive a bonus if you do. 😉

Card details

The Hilton Honors Surpass card isn’t a fantastic one for everyday spending. Due to the low value of Hilton points, even earning 3 points per dollar isn’t all that hot.

However, the card does earn 6 points at grocery stores, which is fairly reasonable. It also earns 12 points per dollar at any of the Hilton hotel brands. What the card is sadly lacking, though, is no foreign transaction fees. This means you get hit with a 3% fee if you use it abroad, even for Hilton stays.

One of the biggest perks of the card is that it grants you Hilton Honors Gold status. This will give you free breakfast at most full service Hilton hotels, room upgrades, and other perks.

This is a great card if you stay at Hilton brand hotels even a handful of times per year!

Best-Ever Hilton American Express Card Offers

Credit card sign up bonuses routinely fluctuate. It is good to understand when you are getting in at the top of the wave rather than the bottom. In general, most airline cards should turn your head when they have an offer of 50,000 miles or more.

Hotel cards, however, are all over the map. You just need to understand each program and the value of its points currency. But…the good thing is most bloggers will let you know when the offers are at their best. And now is one of those times for the Hilton American Express cards.

Hilton Amex Card offer

The offer on the Hilton Card from American Express is 80,000 points after $2,000 in spending within the first 3 months of card membership. Features of this card include:

  • No annual fee
  • Earns 7x Hilton points on Hilton stays, 5x points on gas, groceries, and restaurants, and 3x points on everything else.
  • Hilton Silver status and ability to earn Gold status after spending $20,000 on the card in a calendar year.

The no-fee Hilton card is one of the “keepers” in my wallet. Because American Express only offers a sign-up bonus once per lifetime on their products, getting the Hilton card with this increased bonus is ideal. Once you have it, there is no reason to drop in, in my opinion, since you can’t ever get the sign up bonus again.

Link here (or hit me up via the contact me page for a referral).

Hilton Surpass Amex Card offer

The offer on the Hilton Surpass Card from American Express is 100,000 points after $3,000 in spending within the first 3 months of card membership. Features of this card include:

  • $85 annual fee
  • Earns 12x Hilton points on Hilton stays, 6x points on gas, groceries, and restaurants, and 3x points on everything else.
  • Hilton Gold status and the ability to earn Diamond status after spending $40,000 on the card in a calendar year.

The perks of the Hilton Surpass Card over the no-fee American Express Hilton card are slightly better since it grants you automatic Gold status with Hilton, and the earning is better as well. But there is a fee. However, if you have paid Hilton stays several times per year, you’ll probably come out ahead with this card.

Link here.

Both offers end 5/31/17.

The value of Hilton points

While these bonuses might seem huge in terms on the number of bonus points, they really aren’t all that spectacular. Don’t get me wrong, now is definitely the time to apply. But Hilton points don’t go as far as you might think.

Hilton hotels require anywhere from 5,000 to 95,000 points per night, which mean you could actually get over 20 nights out of the 100,000 point bonus offer (Hilton also offers a 5th night free benefit)! But the 5,000 and 10,000 point hotels are few and far between.

Honestly, I’m not even sure you can find them anymore after Hilton killed their award chart. But I haven’t really checked. In general, you should expect to pay anywhere from 30,000 to 50,000 points per night on a “typical” hotel.

At this point, just view your Hilton points as worth about 0.5 cents each. This makes the bonuses worth roughly $400 and $500, respectively. This is a good card bonus, but nothing groundbreaking.

Again, if you’re interested in the no-fee Hilton card, shoot me a note via the contact me page and let me send you a referral link.

My First Best Rate Guarantee: Initial Experiences

Ever since Travel is Free wrote an awesome rundown on his experiences using best rate guarantees to save significant money on hotels (also see his complete guide), I have been itching to make a claim of my own. I have looked for opportunities many times, but nothing has ever presented itself in terms of timing and need.

Until now. While planning a crazy one-night trip (just to use a lounge pass I won and burn a United voucher), I was able to try a best-rate guarantee for the first time. Actually, I was able to try two.

But let’s pause for a moment so I can clarify what exactly is a  best rate guarantee. A “best rate guarantee” (BRG) is a policy outlined by a hotel chain that guarantees that the best publicly available rate that you can find for their hotel is on their website. Typically, the hotel chain offers to match any lower, publicly available rate, and then reduce the even more by a given percentage. In the case of IHG, they simply offer you the first night free, which is incredible for single night stays.

Finding Best Rate Guarantee Targets

I was headed to the Bay Area for work, and I noticed that the Hilton Garden Inn Emeryville was advertised at a lower rate on Expedia than on Hilton’s website. I quickly booked 2 refundable nights and submitted my first claim.

Then I started shopping for my one quick night near Denver airport. Almost immediately I had a target: the Marriott Airport Gateway. It as an Expedia daily special, and the refundable rate was less than $70. At Marriott’s website, the refundable member rate was about $80.

Both inquiries were responded to within 24 hours. Of course they couldn’t find either. The Marriott deal had about 8 hours left on it when I found it, so all they really had to do was wait it out. Somehow the room types didn’t match on the Hilton BRG. Meh. Technicalities. I can easily find other Bay Area options. I canceled the Expedia reservation and moved on.

Pursuing the Marriott Best Rate Guarantee

But I didn’t want to give up on the Marriott at Denver Airport. I quickly replied to the email, including a printout of my hotel confirmation. It was still just under 24 hours from when I had submitted my initial claim, and I had hung on to the original Expedia reservation since it was refundable.

I sent a message back to the customer service rep who had emailed, explaining that the rate was a timed Expedia special. I sent an image of my confirmation and hoped for the best.

Within just a few hours, I received an email back from the rep, stating that while they couldn’t find the rate that I had quoted, they had found a different one. It was even cheaper, and they were taking the liberty of matching it and then reducing the price by 25%. Sweet. The final price came out to about $60 after tax.

I was honestly surprised Marriott offered this. While I had expected that they would honor the rate I had booked, as I had submitted my claim within the time specified with an eligible rate, it was totally unexpected that they would match me to a wholly different rate.

Thus, I really chalk this up to both good luck and a sympathetic (or overly eager) customer service representative.

Due to a slight delay, I didn’t do much more than sleep and shower at the hotel when I finally arrived for my brief single night. I covered the cost with Arrival miles and raked in an extra 5,000 Marriott points for the stay from a Fall promotion. Not a terrible trade-off and an interesting first best rate guarantee experience.

Header image courtesy of Marriott. 

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