Points, Miles & Life

Travel adventures on this earthly pilgrimage

Category: Airports (page 1 of 2)

Centurion Lounge SFO Review

Back in 2016 I was the lucky winner of a MommyPoints giveaway, scoring a Centurion Lounge Pass. I used it, in combination with a United voucher from a voluntary bump, for a super quick overnight flying-for-the-heck-of it trip. The easiest location to visit was hands-down the Centurion Lounge SFO.

Little did I know that I’d be back to visit this particular lounge several times over 2017.

Accessing the Centurion Lounge SFO

To visit any Centurion Lounge, you must be an American Express cardholder. However, with most Amex cards, you’ll have to purchase a day pass to access the lounge, to the tune of $50. Day pass access is also not guaranteed, as the lounge is capacity-controlled. Considering that the Centurion Lounge SFO is often packed, you may have difficulty going the day pass route.

The other way to access the Centurion Lounge network is being either a Platinum or Centurion cardholder. Since a Centurion card is out of the question for most people, the best way to access the lounge is via either a Business Platinum card or one of the many flavors of the Personal Platinum card.

As I have a business incorporating a couple side gigs, I decided to pull the trigger on a Business Platinum card when the sign-up bonus was increased to 100,000 Membership Rewards points (SEE: 6 Best Amex Transfer Partners). The card carries a hefty $450 annual fee (personal version costs $550). But, it’s a write-off.

Arriving at the Centurion Lounge SFO

The Centurion Lounge at San Francisco International Airport is located in Terminal 3 near gate 74 . Since Terminal 3 is connected to International Terminal G via a post-security walkway, you can access the lounge from either of these terminals.

If you’re not flying United or one of the StarAlliance partners that uses International Terminal G, accessing the Centurion Lounge SFO will be a bit more of a headache. You’ll have to pass through security (probably explaining to the TSA agent that you are visiting a lounge) into Terminal 3, but will have to exit and go through security again into terminals 1, 2, or International A.

You really can’t miss the entrance to the Centurion Lounge SFO. The front is all glass, and you’ll see the stairs and elevator heading up to the floor above. The lounge itself overlooks part of Terminal 3 below, but you really don’t get any views of either the terminal or the tarmac, unless you sit right up next to the window. My favorite lounge view so far was (amazingly) at the McCarran United Club.

Seating at the Centurion Lounge SFO

There is a great variety of seating at the Centurion Lounge SFO. The lounge is essentially divided into two parts. Near the bar and food area there are a number of tables where many people tend to eat. I avoid this side of the lounge since it tends to get crowded.

There is a middle area across from the front desk. I’ve never found it to be an appealing place to sit, either. I guess it would be if you’re highly interested in the news. The coffee station is also located here.

Personally, I much prefer the other side of the lounge with it’s variety of seating. There are a couple couches, some armchairs, and some different booth-style seats for 1 or two people. If you’re trying to be productive, I’d pick the large table with a number of outlets to keep your laptop and other devices charged.

Centurion Lounge SFO Review

Today we picked one of the small wall couches along the far side of the lounge.

Family area

The Centurion Lounge SFO does feature a kids play room. Unfortunately, American Express has totally socked it to families in terms of lounge access, so we probably won’t be enjoying the kids room with our family. It would cost another $175 per year. We likely won’t be passing through SFO again anyway on this trip, but it’s a bit of a bummer of the future. This change might also might result in me dropping the card next year.

Centurion Lounge SFO family room

The kids area features toys, a TV, and seating for parents. I’d say it hits capacity at only two parents with a couple kids each, so it’s not all that big. But then again, there typically aren’t that many families with young children passing through the lounge at the same time. I only saw two with young kids during our three hours there.

Food at the Centurion Lounge SFO

While I haven’t visited all that many domestic lounges, the food at the Centurion Lounge SFO is far better than any of the other lounges I’ve visited. All of the United Clubs I’ve visited have had meager food offerings. But free is free (when you’re using a complimentary one time pass), so I’m not really complaining.

The food at the Centurion Lounge SFO, however, is great. Dinner often consists of chicken, pork belly, rice, and some other great dishes. I’ve been through here 3 or 4 times in the evening, and the food has typically been the same offerings.

Breakfast is good as well. Unlike other lounges that only offer light options like fruit, yogurt, and pastries, the Centurion Lounge SFO actually has a full breakfast. Today the selections included breakfast sandwiches, frittata, eggs, as well as fruit and pastries. It was a good start to the day, especially after having hardly eaten since we woke up at 3:00 a.m.

Centurion Lounge SFO food

There is a full bar at the Centurion Lounge SFO, and from what I understand, it’s a rather good one. They have a selection of wine, and plenty of other options. I’ve never sampled any of it, so I can’t really report on this aspect. 😉

Crowding at the Centurion Lounge SFO

The lounge has been typically crowded most of the times I’ve been here. Occupancy is usually highest in the evening, while this morning was relatively quiet. The longer we’re here, however, the more people arrive. Now the place is hopping at almost 10:00 a.m.

The worst experience was a night when there were numerous delayed United flights. The Centurion Lounge SFO was completely packed, and it was extremely hard for me to find a single seat. I had to wander for a while before someone finally got up and left. If you’re looking for peace and quiet, I might keep a couple United Club passes on hand (if you have the Explorer card) to see if any of those are better.

Other amenities

Like most lounges there are boards showing flight departures and a couple TVs showing the news . It’s also nice to have very clean bathrooms rather than the high-traffic ones in the terminal.

The Centurion Lounge SFO also offers free WiFi, of course. I find it very handy that the password has not changed the entire time I’ve been visiting, making it easy to just remember the network on my phone and type it in each time. While SFO offers free WiFi in the terminals, the internet speed at the Centurion is far better.

Conclusion

The Centurion Lounge SFO is a nice oasis if you’re flying in or out of the Bay frequently. While some people might not be able to justify the $450 annual fee for a Business Platinum card, if you travel enough, the other perks of the card could make it worth obtaining.

SFO map image and Business Platinum card image courtesy of American Express. 

Getting the full pat down from the TSA at Arcata Airport

Thus far in my flying career, I’ve had very few notable incidents with the TSA. Sometimes the giant millimeter wave machine will erroneously say I have something in my back pocket or on my chest, and the Mr. TSA man will have to make sure I’m not carrying a hidden box cutter. Lately, security has actually been fairly painless when I’ve traveled.

But that all changed yesterday morning. I started things off with a full pat down from the TSA.

Of course my bag appears suspicious

I was headed off for a 5-night stint in Australia, eager to experience my first flights in a true international premium cabin. I had even managed to book seat 1A in the nose of a Boeing 747-400 (so geeky, I know). I was flying SFO to Seoul Incheon (ICN), and then ICN to Sydney, Australia (SYD). To start it all off, though, I had to make a quick connecting hop from our local Arcata-Eureka airport.

I arrived at Arcata-Eureka airport with about 50 minutes until our scheduled departure, and about 20 minutes until boarding. Security at the airport is a single line for the single departure gate, and is usually very quick and easy.

But not yesterday. I put all my stuff in the bins as usual, careful to leave my laptop in a bin by itself. The first TSA agent asked if I had any liquids, and I said yes, and that they were really tiny. She said that was fine and ushered me through.

I had no problems passing through the metal detector, but I knew something was up with my bag. The lady manning the x-ray machine stared at it for a long time. When it did come out, another agent promptly took it aside. Not good.

No, I don’t have explosives in my bag

After identifying it as mine, the TSA lady opened up my bag. My wife had packed me a substantial amount of homemade snack food, and she asked what a few items were. It was understandable, considering the homemade fruit roll ups do look a little suspicious.

She did an explosives swab of one of the bags, and I could tell it came back negative by the sound the machine made. After pulling out a second paper, she did a swab of the interior perimeter of the bag and inserted it into the machine.

Which set off a series of beeps a few seconds later that I had never heard before. Great. That can’t be good.

Another TSA agent came by, explains that my bag had tested positive for explosive residue, and informed me that he had to give me a pat down and that my entire bag would have to be searched.

At this point I was screaming inside my head, “Really, people?!?! This is the tiny Arcata Airport! Do I honestly look that suspicious to you?”

But instead I just said, “OK,” keeping my explosive reaction to myself. I wanted to say, “OK, whatever, this is why I can’t stand you guys,” but I kept my feelings to myself.

So I just stood there, holding my arms straight out to each side while TSA man gave me a full pat down while TSA lady searched my entire bag for the explosives that I supposedly had stashed in their somewhere. If there were any, I wasn’t aware of them. Maybe my wife makes explosives in her spare time and somehow forgot to inform me of her strange hobby.

The entire ordeal lasted about 12-15 minutes. A few people were staring at me, but by the time my full pat pat down from the TSA man was over, I didn’t care. I just wanted my bag back with enough time to pack it neatly before having to run onto the plane. It was almost boarding time. I hadn’t expected to burn this much time or have this much difficulty getting through security.

Fortunately, we were soon airborne, leaving my TSA troubles far behind.

Ok, I guess I should be thankful for the TSA

I do understand the need for airport and aircraft security. I really do. But the methods of the TSA often boggle my mind. And their statistics on what gets through them are less than stellar. Undoubtedly, they were just following protocol, but I didn’t have to like it. This is the first time I had ever set off the explosives scanner, and I hope I never do it again.

I have heard so many stories of people’s hands causing false positives for the explosives screening, especially if they have been on or near a farm. The whole thing is really a farce, anyway, since the TSA doesn’t even check everyone’s hands, just a random sample.

What about you? Do you have any crazy TSA stories?

The Tea Police: British Airways Apologizes For Its Lounge Hostess

Tea is as iconically British as it gets. But apparently a British Airways hostess at a BA London Heathrow lounge didn’t care for a guest making his just how he liked it, with two tea bags. The hostess approached the man, who was aware that she was watching him closely, and informed him that he could only use one tea bag at a time.

British Airways apologized last night for the actions of the hostess, emphasizing that there is no policy on tea bag usage.

I have to admit, this is one of the more petty things I have read in regard to lounge usage. I can understand limiting the free booze, but tea? Really?

With the way British Airways is trying to slash costs, maybe the hostess was just doing what she could. Every fifty cents counts, I guess.

Story originally reported in the Telegraph. Header image courtesy of Aeroprints. 

Blog Giveaways: Why Entering Never Hurts

Many of the larger blogs I follow routinely do giveaways. The most consistent are Million Mile Secrets and The Points Guy. They are near the top of the heap in the travel blogging world. Paying for a business or first class ticket, just to write a review, is par for the course for them, so coming up with the cash to host a giveaway is a non-issue for them. Heck, you could even get a $200 Visa card for simply supplying tips to The Points Guy.

Giveaways by some of the smaller blogs are less common. Dan Miller at Points With A Crew has offered a few, and so has Summer Hull, who blogs as Mommy Points.

Mommy Points wrote a piece on her 7 Favorite Travel Moments In The United States. I honestly read it because I was truly interested to see what topped her list. What I didn’t know was that she was giving away an Amex Centurion Lounge Day Pass. You had to read through all the way to the bottom to notice that litle detail. To enter, you simply had to write a comment about your own favorite U.S. travel moment.

mommypoints-centurion_pass

As with most giveaways, I didn’t really expect to win. Still, when Summer tweeted that people could see if they had won, I had to check. I was floored when I saw my comment had been randomly chosen!

So Mommy Points mailed me a one-time pass to an Amex Centurion Lounge. The biggest catch is I only have until December 31 to use it. I currently have a trip planned where I can visit the Centurion SFO, but if that falls through, I am sure I could find a friend traveling over the holidays who will be able to enjoy it.

Heartwarming London Heathrow Advertisement For The 2016 Holiday Season

In a world of constant advertisement, my general goal is to tune out as much of it as I possibly can. It is rare for me to fully watch any sort of ad, let alone give it any real attention.

This advertisement for the London Heathrow Airport is a huge exception. It is delightfully emotive, drawing the viewer into the sentimental time of the holidays. I wish all advertising was this pleasant and beautiful. Enjoy.

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